How to Find the Right Window Contractor

Homeowners making product decisions outside on patio
Choosing a contractor for your window project is important. In fact, it’s one of the most important choices you’ll make during the entire process. It might be tempting to look for the cheapest contractor for your project (especially when you’ve already put together a spectacular vision), but there are a lot of things to consider first.

Here are five things to keep in mind when choosing a window contractor:
Contractor discussing options with homeowners

1. Are they certified?

This is by far the simplest and easiest way to find a good contractor. There are many industry indicators of good work, including accreditations and certifications. So, what exactly does “certified” mean and why does it matter?

A certified contractor has a badge of approval from the manufacturer. For example, an Andersen Certified Contractor has proven to us that they are experts with our products and can back up that expertise with high quality installation and support. In fact, we offer an exclusive 2-year installation warranty for projects that are installed by Andersen Certified Contractors.

You can quickly find an Andersen Certified Contractor on our website.

There are also contractors with third-party installation certifications, not affiliated with any manufacturers. Whatever direction you go, be sure to ask if the contractor has any relevant certifications or accreditations. 

Andersen Certified Contractor installing windows

2. How long have they been in business and what warranty do they offer?

Many contractors have warranties for their labor, so be sure to ask. While some contractors can back up their claims with decades of history, other businesses who are brand new might not have that same kind of historic “proof” behind their warranty claims. If that’s the case, ask them for references.

3. Are they local?

A local contractor is likely to be more familiar with local building code requirements. They’re also more likely to be familiar working on the style of home you have, so they know what will and won’t work, and how to best tackle your installation based on similar homes they’ve worked on in the past.

4. What’s their online presence?

The first thing to look at is their reviews. This could be on Google, the Better Business Bureau, Facebook or elsewhere. And while you should take reviews with a grain of salt (some negative reviews are not justified), it’s worth comparing contractors this way.

Next, do a quick search to find their website. If they don’t have an online presence, that should be a red flag. What you’re looking for is professionalism. Can you get in contact with them easily? Do they show examples of their work online? Have they posted projects to social media in the past year? All of these items add up to form an impression and can help you decide who to reach out to first.
Andersen Certified Contractor smiling close-up

5. How is their communication?

Contractors are busy people, but if you’ve reached out to them and you’re not getting back replies in a timely manner, it could be an indication that they'll communicate poorly during the installation process –and communication is key to a successful project.

Ultimately, you should plan to meet with a few different contractors before selecting one. Keep in mind, you’re not just looking for the best quote. You want to find a contractor you feel most comfortable with. Who can accomplish your project goals? Who is best suited to help you select and install the right products for your project? Who puts your mind at ease?

If your budget is tight and you can’t afford the contractor you love, it’s best to save the money and wait until you are comfortable with the process so you end up with exactly what you want.

Ready to tackle your project? Explore more advice below.

Choosing the right windows Dirk Dallas reflects on his project