High product performance comes standard at Andersen, but we also want you to know that when you purchase an Andersen® product, we’ll be ready to serve your needs for decades to come.
Our service commitment:
- Local Andersen experts who provide product selection guidance
- Dedicated customer service team
- Replacement parts are available even on discontinued products decades later through either our local experts or online parts store (contact your local service providers for availability).
- Limited warranty transfers to the new owner when you sell your home
We have one of the largest service teams in the nation standing by to help you with any issue that may arise. But we don’t rest in our quest to deliver optimum service to you. That’s why our service providers participate in annual training to continually sharpen their skills and knowledge of our products. Their training allows them to go beyond warranty provisions to provide you with tune-ups, repairs and replacements, subject to additional cost and availability.
We also continually look for ways to improve our processes to eliminate errors, speed delivery and satisfactorily answer all your questions.
Andersen believes in the longevity of our products so much that we’re committed to being available to help solve your window and door concerns decades after your purchase. That’s why we stock many of our window and door components even after we’ve stopped manufacturing them—even some that were discontinued 50 years ago, just in case you need a replacement part. See your local service provider for availability or visit our online parts store.
We understand that windows and doors represent a significant investment for homeowners. Although most window and door warranties end when a home is sold, the Andersen Owner-2-Owner® limited warranty transfers from each owner to the next, with full benefits year after year, owner after owner. This alone can increase the value of your home. Learn more