Service & Parts

Service

Obtaining Service from Andersen® Windows

Print and fill out the pre-call checklist and contact the retailer, builder or distributor,
who supplied your product, or any Andersen Servicing Dealer or Service Provider Company, they will arrange service for you.

Or, complete the online Product Issues Form and submit it electronically.

Or, contact Andersen WindowCare Service directly at 1-888-888-7020.

Parts

Obtaining Window and Door Replacement Parts from Andersen Windows Visit our easy-to-use Online Parts Store. Or, use the Online Parts Catalog below to find your part number. Then contact the retailer, builder or distributor who supplied your product, or contact Andersen directly at 1-888-888-7020.

How To Use The Online Parts Catalog

The online parts catalog (below) contains replacement part information, illustrations, descriptions, and dimensions that will help you order parts quickly and accurately.

The Introduction section includes general information such as how to find an order number, how to get service and how to identify glass. The Product Features and History section includes introduction dates, significant design changes and discontinue dates for each product.

You will find all parts for a particular product under each individual product section.

---

Parts Catalog

Updates occur weekly. Introduction Introduction Product Features and History Product Features and History Andersen Colors & Finishes (PDF)  Woodwright™ Windows Woodwright™ Insert Windows (2005-present)  Woodwright™ Double- Hung Windows (2002-present) Woodwright™ Picture & Transom Windows (2002-present)   100 Series Windows 100 Series Awning Windows (2008-present) 100 Series Casement Windows (2008-present) 100 Series Gliding Windows (2008-present) 100 Series Single Hung Windows (2008-present)   200 Series Windows 200 Series Gliding Windows (2002-present) 200 Series Tilt-Wash Double-Hung Windows (2000-present) 200 Series Specialty Windows (2000-present)   A-Series Windows Awning & Transom Windows Casement Windows Double Hung Windows A-Series Accessories Exterior Trim   Casement Windows Perma-Shield® Improved/EZ Casement Windows (1999 to Present) Perma-Shield® Enhanced Casement Windows (1995 to 1998) Perma-Shield® Casement Windows (1966-1995) Primed Casement Windows (1932-1989)

Need assistance?  For Service, fill out the Online Service Request  or call: 1-888-888-7020 pre-call checklist     Dealers and Building Professionals: Order a printed version or CD-ROM of the Parts Catalog. Order   Ordering screens? Ask about our NEW TruScene™ Insect Screens.  With over 50% more clarity they practically disappear in your windows. Learn more

Clad Inswing Entry Doors (2001 - present) Clad Inswing Patio Doors (2009 - present) Clad Outswing Folding Doors (2009 - present) Wood Outswing Entry Doors (2001 - present)