Andersen Home
Home
|
Request Product Guide
|
Where to Buy
|
Contact Us
Products
Tools & Resources
Help Your Clients
Windows 101
Why Andersen
Options & Accessories
Client FAQ
Grow Your Business
Service & Parts
Remodeler Events
Home
>
Help Your Clients
> Client FAQ
Client FAQs
Print Page
Here are answers to your clients' FAQ's about Andersen® windows and patio doors.
1. Before the Sale
-
Cost and Value
-
Energy Efficiency
-
Glass Options
-
Product Specifics-Casement
-
Product Specifics-Gliding Patio
-
Product Specifics-Hinged Patio
-
Product Specifics-TW DH
2. After Installation
-
Broken, Scratched or Dirty Glass
-
Condensation
-
Door Adjustments
-
Frame Cleaning & Finishing
-
Hardware Care
-
Painting
-
Vinyl Damage
Cost and Value
Q.
Do Andersen® windows or patio doors come with everything I need?
Q.
How long do Andersen® windows and patio doors last?
Q.
If I ever sell my home would it be beneficial to mention Andersen® windows and patio doors in the listing?
Q.
What about exterior maintenance?
Q.
Why do Andersen® insect screens seem more expensive than some other brands?
Q.
Why do Andersen® windows and patio doors seem more expensive than some other brands?
Back to top
Energy Efficiency
Q.
How energy efficient are Andersen® windows and patio doors?
Q.
What features of Andersen® windows and patio doors contribute to energy efficiency in a cold climate?
Q.
What features of Andersen® windows and patio doors contribute to energy efficiency in a warm climate?
Back to top
Glass Options
Q.
What is the difference between High-Performance™ Low-E glass and High-Performance Sun™ Low-E glass?
Back to top
Product Specifics-Casement
Q.
How can I be sure the Andersen® casement window will operate smoothly over time?
Q.
How secure is the lock on the Andersen® casement window?
Back to top
Product Specifics-Gliding Patio
Q.
How secure is the Andersen gliding patio door?
Back to top
Product Specifics-Hinged Patio
Q.
How does the Andersen hinged patio door lock?
Q.
How will the Andersen hinged patio door stand up to severe weather?
Back to top
Product Specifics-TW DH
Q.
How does the tilt-wash work on an Andersen® double-hung window?
Q.
What are the differences between the Andersen® 400 Series tilt-wash double-hung window and the Andersen 400 Series Woodwright™ double-hung window?
Back to top
Broken, Scratched or Dirty Glass
Q.
Can scratched glass be repaired?
Q.
What are the procedures for replacing broken glass in an Andersen® window or door?
Q.
What are the procedures for replacing the sash or panel in an Andersen® window or door?
Q.
What is the best method for removing residue or other stubborn materials from glass?
Back to top
Condensation
Q.
How can I get rid of condensation that forms on glass panes?
Back to top
Door Adjustments
Q.
How can I make it easier to engage the lock mechanism on a current vintage gliding patio door?
Q.
How can I make it easier to engage the lock mechanism on an Andersen® Frenchwood® hinged patio door?
Q.
How do I reverse the handing of the lock mechanism on an Andersen® Frenchwood® hinged patio door?
Q.
How do I stop a gliding patio door from bouncing back away from the lock jamb when closing without locking the door?
Back to top
Frame Cleaning & Finishing
Q.
What are the recommended procedures for cleaning and finishing Andersen products?
Back to top
Hardware Care
Q.
How can I restore the original appearance of Andersen® brass door hardware that has tarnished?
Q.
What are the procedures for replacing damaged or broken hardware on an Andersen® product?
Back to top
Painting
Q.
How do I match Andersen's paint formula?
Q.
How do I paint the exteriors of Andersen® products?
Back to top
Vinyl Damage
Q.
Is there any repair I can do to the vinyl of a product that has been damaged?
Back to top
Home | Request Product Guide | Where to Buy | Contact Us
